August 2, 2019

Join Us!

Who are we looking for?

Our award-winning team is expanding. We are on the look-out for a confident and diligent sales executive to join us in our Manchester office, and get stuck in at a pivotal and exciting time in our growth.

About GoodBox

GoodBox is a leading technology company focused solely on the fundraising space headquartered in Manchester, with a regional office in London. Our mission is to leverage the advantages of a for-profit company to help transform the non-profit space through providing access to the latest fundraising innovation at a price point that is accessible for all. At the core of our proposition is payment acceptance hardware (contactless/apple/android pay/chip and pin /QR Codes) with which charities can fundraise in our ever-growing cashless society. From here we pride ourselves on delivering a one stop shop solution for charities with exceptional customer service. Beyond this our bespoke products and services range from hardware to software with global ambitions to protect a global giving market estimated at attributing a value of £583 billion (2018). With online giving platforms, expertise on how to maximise fundraising potential, text donate, lottery solutions and gift aid, GoodBox innovates on behalf of a sector in desperate need of innovation.

About the role

As a GoodBox Sales Executive we are looking for a candidate that lives and breathes client relationships and sales. Communication, team work, diligence, drive, passion and sheer determination are attributes that we actively seek. At this stage you will be a very early recruit into a young company with global aspirations. Whilst this is initially a temporary role, there is potential to develop into a full time position and ultimately progress alongside the company’s growth.

You will work closely with the Head of Business Development and the Ops team to ensure we land new clients in line with the various KPIs and manage existing clients to provide a premium customer experience.

Job Responsibilities

Reporting and collaborating primarily with the Head of Business Development and the Operations team to ensure a perfect sales experience.

Work with the Head of Business Development to meet sales targets as established by the business.
Fully understand GoodBox; our full range of products and services, both now and in the future, our unique sole sector focus and brand values.
Be the day to day front line, face and voice of the company in respect of our clients.
Meet with our clients both on and offsite as required by the business.
Support the end to end sales process and manage the lifetime value of our customers.
Pass through of information to Finance, Operations and L1 support team.
Strategic analysis of clients.
Sales admin and reporting.
Regular clear communication with the Operations team to ensure efficiency, keep the customer journey to a minimum and provide a premium service.
Follow clear process definition to ensure a well-managed sales cycle with other business areas.
In the absence of clear process it is your responsibility to flag it and help define good process.
Clearly articulate structured emails and phone calls to clients to maximise client conversion.
Dedication to understand the needs of our customers to ensure value add services to all clients.
Compliance and due diligence in an FCA regulated environment.
Daily/Weekly/Monthly special projects as directed by the business.
Be diligent and self-motivated.
Think critically, address problems as they arise with a proposed solution if possible.

Job Skills & Qualifications

Proficiency in Microsoft products.
Positive attitude.
Articulate, clearly spoken, highly proficient English vocabulary and written skills.
Knowledge of Microsoft Dynamics ideal but not a requirement.
Passion for philanthropy and innovation.
Belief in GoodBox.
Self-determination and self-drive.
Additional languages are beneficial but not essential.

Location, hours and remuneration

GoodBox has 3 current locations; 1. Manchester, 2. London 3. Harlow. As a Sales Executive for GoodBox you will be given a primary location of Manchester but may also be required to travel to meet clients as the needs of the business dictate.