We are always curious to speak to people. So whether your project is big or small, or you just want to say hi, please get in touch.

General Enquiries

Tech Support

We have technicians on call 24/7 to support our clients. If you need technical support, please email support@goodbox.com & we will get you back up and running.

Receipts & Refunds

If you have recently made a donation to one of our charity partners, and you would like a receipt or a refund, please contact us here at GoodBox using the contact form above.

FAQs

How do I know my contactless donation is safe?

GoodBox devices are PCI compliant, and all transaction data is encrypted at source. In addition, all data held by GoodBox is totally anonymised, so we hold no personal donor information.

Are your contactless devices available now?

We have interim devices available for rental and purchase immediately. Our custom built GBx Core and the GBx Mini will be available for shipping on 31st January

Can only registered charities use your services?

We build our products and services specifically for charities, but understand that charitable activities come in many different forms. All registered charities and community interest companies can onboard with us. If you’re a business interested in raising funds for your chosen charity (or charities), please get in touch and we will work to support you.

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