We are always curious to speak to people. So whether your project is big or small, or you just want to say hi, please get in touch.

General Enquiries

Sales Enquiries

If you’d prefer to speak to one of our team on the phone, you can reach our knowledgeable sales team on 0333 050 4736 from 9am-6pm Monday to Friday.

Technical Support

In need of a helping hand from our technical team? Either email support@goodbox.com or call us on 0808 196 1808 and we will get you back up and running as soon as we can. Call us anytime from 8am-11pm Monday to Saturday and 10am-5pm on Sundays and Bank Holidays.

Please note that this number is only relevant for current clients experiencing technical difficulties.

FAQs

How do I know my contactless donation is safe?

GoodBox devices are PCI compliant, and all transaction data is encrypted at source. In addition, all data held by GoodBox is totally anonymised, so we hold no personal donor information.

Are your contactless devices available now?

Our award-winning GBx Core, GBx Mini and GoodPlate are available for purchase now. The GBx Core is also available for rental use. Our GBx Pro device is currently being upgraded and will be available in Q3 2019.

How can I review your pricing?

Please get in touch with us at sales@goodbox.com, and a member of our team will share our pricing with you. If you submit a sales enquiry or contact us via the website, you’ll also receive our latest pricing.

I've donated. Can I receive a receipt or refund?

If you have recently made a donation to one of our charity partners, and you would like a receipt or a refund, please contact us here at GoodBox using the contact form above.

Can only registered charities use your services?

We build our products and services specifically for charities, but understand that charitable activities come in many different forms. All registered charities and community interest companies can onboard with us. If you’re a business interested in raising funds for your chosen charity (or charities), please get in touch and we will work to support you.

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