We are always curious to speak to people. So whether your project is big or small, or you just want to say hi, please get in touch.

Technical support 0808 196 1808

Opening hours

Sales Enquiries Lines are open for our sales team from 9am-6pm Monday to Friday on 0333 050 4736

Technical Support Call us anytime from 8am-11pm Monday to Saturday and 10am-5pm on Sundays and Bank Holidays on 0808 196 1808

Please note that this number is only relevant for current clients experiencing technical difficulties.

Manchester

Boat Shed, Building 3, Exchange Quay, M5 3EQ

London

25 Finsbury Circus, EC2M 7EE

Harlow

Unit 21, Greenway Business Centre, CM19 5QE

SUPPORT

We have technicians on call to support our clients. If you need technical support, please email support@goodbox.com & we will get you back up and running

FAQs

How do I know my contactless donation is safe?

GoodBox devices are PCI compliant, and all transaction data is encrypted at source. In addition, all data held by GoodBox is totally anonymised, so we hold no personal donor information.

Are your contactless devices available now?

Our custom built GBx Core and GBx Mini are available to order immediately. The standalone GBx Pro is available from Q4 2019.

Can only registered charities use your services?

We build our products and services specifically for charities, but understand that charitable activities come in many different forms. All registered charities and community interest companies can onboard with us. If you’re a business interested in raising funds for your chosen charity (or charities), please get in touch and we will work to support you.

I've donated. Can I receive a receipt or refund?

If you have recently made a donation to one of our charity partners, and you would like a receipt or a refund, please contact us here at GoodBox using the contact form above.

Opening hours

Sales Enquiries Lines are open for our sales team from 9am-6pm Monday to Friday on 0333 050 4736

Technical Support Call us anytime from 8am-11pm Monday to Saturday and 10am-5pm on Sundays and Bank Holidays on 0808 196 1808

Please note that this number is only relevant for current clients experiencing technical difficulties.
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